Contact information

Contact Us

Questions about a product, an order, or a fit for your rig? We're happy to help.

We typically respond within one business day, Monday through Friday.

Before you write, a few quick links that might save you a trip to the inbox:

  • Order status or tracking: Check your shipping confirmation email — tracking numbers are sent as soon as your order leaves the warehouse.
  • Returns & refunds: See our Shipping & Returns page.
  • Warranty claims: Covered under the Dura Faucet Limited Lifetime Warranty.
  • Fit questions: Include your RV make, model, year, and a photo of the existing faucet or cutout if you have one — it helps us point you to the right replacement faster.