Get help with RVFaucet

The chat on this page is the quickest way to get an answer. It covers the full Dura Faucet line and Halotronics RV accessories, so whether you need a cartridge, a part number, or help working out what's leaking, start there.

Look for the chat bubble in the bottom-right corner of this page. Tap it and ask your question in your own words — there's no menu to work through and nothing to sign up for.

What it can help with

  • Match a replacement part to your faucet or fixture
  • Work out which cartridge your model takes
  • Troubleshoot leaks, low flow, and installation problems
  • Check fit before you order
  • Start a warranty claim

When you need a person

Warranty claims on Dura Faucet products are handled by the Dura Faucet warranty department, and the chat will route yours there automatically once it has your order details, model, and photos. For anything else, just ask for a person — the chat passes your message and the full conversation to the team.

We typically reply within one business day, Monday to Friday.

Not seeing the chat bubble? Refresh the page, or switch off any ad or script blocker for this site — those sometimes hide it.

Northbay Products · 19215 SE 34th St, Ste 106-382 · Camas, WA 98607